Shipping & Returns

Return Policy

Please read carefully before purchasing.

At Woobli, your satisfaction with our products is our top priority. Should you find yourself unsatisfied with a purchase from our site, rest assured, we have a return policy designed to meet your needs.

Damaged or Defective Products Bought Through Our Site

In the unfortunate event that your item arrives damaged or defective, please contact us within 7 days of receiving the product. We will arrange for a full refund at no extra cost to you, minus shipping. Simply reach out to our customer service team and provide the necessary details and photo evidence of the damage or defect.

Change Of Mind Returns On Products Bought Through Our Site

If you have changed your mind about your purchase from our site, you may return the product within 30 days of receiving it. However, in such cases, a return fee will be deducted from your refund to cover return shipping and restocking expenses. Please take a look at the standard and oversized product return shipping rates below.

Standard Return Fees:

The return fee from US contiguous 48 states is $7.00. The return fee from Canada is $40.00.

Gift Exchange

We regret that we are unable to offer gift exchanges at this time.

Refunds

We aim to process all returns as quickly as possible, and refunds will be issued to the original payment method used during the purchase.

Please note that our return policy is subject to change, and any updates will be posted on our website.

Thank you for choosing Woobli. We are a small, family-owned business and appreciate your support.